After several acquisitions, our client needed to create good overarching HR offerings. As a real estate group, our client – like many other companies – was struggling with the lack of skilled workers in the technical and manual area.
Therefore it was necessary to think radically new: away from a bureaucratic understanding of HR as an administrative unit, to a real companion from first contact to onboarding. Together with the HR department and selected (new) employees, we developed employee journeys in UX workshops and designed new HR processes to support them optimally.
The increased employee experience was immediately reflected in a higher commitment rate and, in the medium term, in an improved recommendation rate.
In addition to these visible results, the workshops helped to rethink the role of the HR department. The methodology was also adopted for other HR processes.
Entrepreneurial spirit despite international corporate structure? Our client saw its leaders in a key position to meet this challenge.
Together with the supply chain management company, we developed a customized training program for the top 200 leaders from all regions and business units. In several events, we reflected on the as a necessity of an agile mindset for leaders and sharpened their understanding of agile methods. The close integration of all elements with the strategic business challenges of our client ensured a high level of practical relevance in content impulses, interactive exercises and our agile cooking event.
The effects of the training series were evident across several levels:
Many teams increased their performance by introducing agile tools. At the divisional level, goals were described more transparently through OKRs. After participating in the training, the executive team decided to build a Digital Business Unit to bundle digital competencies.
A low-interest environment and rapid market developments driven by fintech companies: a traditional life insurance companywith long product development cycles cannot survive in this environment. Our client, a leading German insurance group, therefore opted for an agile approach to revolutionize its product development.
We supported the sustainable transformation by developing the appropriate target organization as well as broadly enabling the employees in parallel. Our deep knowledge of methods, the ability to adapt to the specific business challenges of our client and the right mix of training and coaching facilitated this process. We accompanied the 100+ project participants from the agile basics training to working independently in a scaled Scrum setup.
Just one year after the start of the project and 40 percent below the development budget, the new organization was able to complete a life insurance product. The great success of the five product variants in the market led to the client’s decision to focus on agile product development in other areas as well.