Part 5 - Interview with HR directors and CHROs

The CHRO role in the New Normal

In cooperation with the BPM

How is the CHRO role and the role of HR changing in the new normal? Based on a trend that has been emerging for some time, and accelerated by the Covid-19 crisis, the challenging question of the further development of HR in the coming years arises.

These CHROs were part of the fifth and final round of our multi-part series:

Nikolas Schmitz-Lau

Head of HR Germany
Deutsche Börse Group


Carmen-Maja Rex

Director Group Human Resources
HeidelbergCement AG


Inga Dransfeld-Haase

Director People & Culture DACH
BP Europe SE


They discussed the following questions in particular:

How have the CHRO role and the role of HR changed in recent months during the coronavirus crisis?

Which (HR) trends will become even more important in the New or Accelerated Normal?

What are the biggest HR challenges in the coming months/years?

How are expectations of HR changing in the new normal? How does HR in turn need to change in order to fulfil these expectations?


Watch the discussion in the video

Your contact person
Dr. Jens Müller-Oerlinghausen
Dr. Jens Müller-Oerlinghausen